Neuro-affirming, Strengths-based Positive Behaviour Support

A human-centred, individualised approach that empowers people living with disability

At Banksia Support Services, we understand that behind every behaviour is a story, a need, or a challenge waiting to be understood.

Our personalised Positive Behaviour Support process helps families and caregivers understand their child’s behaviour, identify unmet needs, and build the skills and strategies to create lasting change — across home, school, and community environments.

We don’t believe one size fits all. We care about creating meaningful change so our clients and their caregivers can feel regulated and safe within themselves, and in their communities. With us, everyone is respected for who they are, from birth to adulthood.

Every human being has the right to more options!

Banksia’s person-centred, human rights-focused approach to Positive Behaviour support is just that — human.

We stand with you to support your rights, protections and freedoms as a human being. That means we seek to phase out and end restrictive practices for all people in a safe and respectful way.

We Support:

Families to build capacity and confidence through a collaborative planning process

Children and young people to feel safe, understood, and empowered to learn new ways of expressing themselves

Communities to become more inclusive and responsive to diverse needs

Because everyone deserves to live a meaningful life on their own terms.

How does Banksia define neuro-affirming support?

It’s time for neuro affirming Positive Behaviour Support that delivers on its promises.

When we say we provide neuro affirming PBS, we mean it. For us, neuro affirming, strengths-based positive behaviour support means we focus on understanding and meeting an individual's unique needs rather than trying to change or suppress behaviours that are natural expressions of their neurotype. We don't recommend compliance-based strategies, we prioritise autonomy, emotional regulation, and meaningful skill development, ensuring that individuals feel safe, understood, and respected.

Our approach avoids punitive or deficit-based methods and instead fosters genuine engagement, reducing distress and enhancing quality of life.

At Banksia, Positive Behaviour Support means:

  • We work with individuals to co-create strategies that honour their strengths, needs, and sensory profile.

  • We prioritise autonomy, emotional safety, and informed consent.

  • We support authentic self-expression, including stimming, scripting, and other neurodivergent strengths and preferences.

  • We provide behaviour support that is trauma-informed, rights-focused, and deeply respectful.


In other words, we have no agenda and we meet you where you’re at.

We’re all about empowering our clients and families to find their way in the world. We do that by applying multiple evidence-based frameworks, trauma-informed care practices, and neurobiological and developmental approaches.

This means we can best understand you and your needs. And it helps us work with you to create safe, real-world opportunities for skills development that build personal capacity and confidence.

Our Behaviour Practitioners are:

NDIS Approved

Our practitioners are highly-skilled, NDIS registered and endorsed as  Specialist level against the NDIS Quality and Safeguards Commission PBS Practitioner Capability suitability assessment.  

Evidence-based frameworks

Banksia’s services abides by and champions methods backed by the latest research and evidence such as the Low Arousal Approach, the Neurosequential Model™, DIRⓇ Floortime, and more.

Inspired by lived experience

Banksia’s approach is informed by Founder Amy Hall’s 20 years of lived experience supporting hundreds of families across Australia.

How it works- Our Process

What real-world support looks like

At Banksia, Positive Behaviour Support is more than a service.

It’s a commitment to seeing people as whole, not broken. It’s about partnership, not power. Creating spaces where people with disability can flourish, safely and on their own terms.

Our answers to your common questions

Real world reviews

Questions? Let’s answer them 

We truly believe you deserve to find more answers so you can live a full life.

If you’re after real-world information about Positive Behaviour Support, useful tools to help you at home, or need access to evidence-based practitioner resources, we’ve got you covered.